top of page

Privacy Policy

A legal disclaimer

This Legal Disclaimer applies to the use of Harvest Haven Services’ website, communications, and services. By accessing our website or engaging with our services, you agree to the terms set out below.

1. General Information

All information provided by Harvest Haven Services is for general information purposes only. While we make every effort to ensure that the information we provide is accurate, complete, and up to date, we make no warranties or representations of any kind, express or implied, about the accuracy, reliability, or suitability of the information for any purpose.

2. No Professional Advice

Any information, reports, or communications provided by Harvest Haven Services do not constitute legal, financial, surveying, or professional advice. Our services are property-support and management-related in nature and should not be relied upon as a substitute for advice from qualified professionals such as solicitors, surveyors, engineers, or financial advisers.

3. Property Condition and Inspections

Property inspections carried out by Harvest Haven Services are visual and non-invasive unless otherwise agreed in writing. We do not guarantee the condition, safety, or compliance of any property and accept no liability for hidden, latent, or unforeseen defects.

Any recommendations provided are advisory only and based on observations at the time of inspection.

4. Limitation of Liability

To the fullest extent permitted by law, Harvest Haven Services shall not be liable for any loss or damage, including but not limited to indirect or consequential loss, arising from:

  • Use of or reliance on information provided by us

  • Delays or interruptions to services beyond our reasonable control

  • Acts or omissions of third-party contractors or service providers

  • Property damage or loss where we have acted reasonably and within the scope of agreed services

Nothing in this disclaimer excludes or limits liability for death or personal injury caused by negligence, fraud, or any matter which cannot be excluded under applicable law.

5. Third-Party Contractors

Where we introduce or coordinate third-party contractors, they remain independent entities responsible for their own work, insurance, and compliance. Harvest Haven Services is not responsible for the performance, acts, or omissions of third-party contractors.

6. Website Use

We do not guarantee that our website will be available at all times or free from errors, viruses, or harmful components. Users are responsible for ensuring their own systems are adequately protected.

Any links to third-party websites are provided for convenience only. We have no control over their content and accept no responsibility for them.

7. Intellectual Property

All content, branding, logos, text, and materials provided by Harvest Haven Services are the intellectual property of Harvest Haven Services unless otherwise stated. Unauthorised use, reproduction, or distribution is prohibited.

8. Governing Law

This Legal Disclaimer shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to This Disclaimer

We reserve the right to amend this Legal Disclaimer at any time. The most current version will be available on our website or upon request.

Last updated: 27 December 2025

Harvest Haven Services is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Harvest Haven Services provides property-related services in the Cotswolds, including property care, inspections, and management support.

For the purposes of data protection law, Harvest Haven Services is the Data Controller of your personal data.

Contact details:
Email: hello@hhsvc.co.uk
 

2. Information We Collect

We may collect and process the following types of personal data:

  • Identity data: Name, title

  • Contact data: Email address, telephone number, postal address

  • Property data: Property address, access details, service history

  • Financial data: Invoices, payment records (we do not store full card details)

  • Communication data: Emails, messages, and correspondence with us

  • Website data: IP address, browser type, and usage data (if applicable)

3. How We Collect Your Data

We collect personal data when you:

  • Contact us by phone, email, website

  • Request a quote or engage our services

  • Enter into a contract with us

  • Provide information relating to a property we manage or inspect

  • Visit our website (through cookies or analytics tools, if used)

4. How We Use Your Data

We use your personal data to:

  • Provide and manage our services

  • Communicate with you about your property or services

  • Prepare quotes, contracts, and invoices

  • Arrange access and coordinate contractors

  • Meet legal, regulatory, and insurance obligations

  • Improve our services and customer experience

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contract: Where processing is necessary to fulfil a contract with you

  • Legal obligation: Where we must comply with the law

  • Legitimate interests: To operate and improve our business (without overriding your rights)

  • Consent: Where you have given clear permission (e.g. marketing communications)

6. Data Sharing

We may share your data with:

  • Trusted contractors and service providers (only where necessary)

  • Professional advisers (e.g. accountants, insurers)

  • Legal or regulatory authorities when required by law

We do not sell or rent your personal data to third parties.

7. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data, including:

  • Secure digital storage

  • Password-protected systems

  • Limited access to personal data

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

8. Your Data Protection Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, please contact us using the details above.

9. Cookies and Website Use

If we operate a website, it may use cookies to improve functionality and analyse usage. You can control cookies through your browser settings.

A separate Cookie Policy may apply if required.

10. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available upon request or on our website.

12. Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk
Helpline: 0303 123 1113

bottom of page